Let customers pay fromtheir order confirmation
Pallet Pay is a payment processing feature built into Pallet Connect for pallet companies. It adds a secure payment link to order confirmations, so customers can pay online as soon as they receive their order details. Once paid, the order status updates automatically in Pallet Connect, reducing manual follow-up for your team.
Review your rate before committing.
Thank you for choosing Northstar Pallets. Your order is attached.
Any questions, call 1.800.555.1948 or email [email protected].
From order confirmation to paid,
in one connected workflow
See how Pallet Pay adds a secure payment option to the order confirmation, lets customers pay online, and updates the order status automatically in Pallet Connect.
Getting paid should be as simple as sending the order.
Payment collection often adds extra steps, from sending instructions and checking payment status to updating orders and reconciling later. Pallet Pay brings payment into the order workflow, so customers can pay sooner and your team can spend less time chasing.
20 to 30 minutes saved per payment
Less time spent confirming payments, following up, and updating orders by hand.
Customers are more likely to pay sooner
Even with terms, customers are more likely to act when payment is quick, convenient, and already in front of them.
Paid status updates automatically
Once the order is paid, Pallet Connect reflects it automatically, reducing follow-up and manual updates.
Payment now fits into your workflow.
Pallet Pay adds a secure payment option to the order confirmation, so customers can pay as soon as they receive it. Once paid, the order status updates automatically inside Pallet Connect.
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Order confirmationPay with Pallet Pay01
Order confirmation sent
A secure payment option is included automatically.
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Northstar Pallets$1,026.52•••• •••• •••• 4242 VISAPay $1,026.5202
Customer pays securely
Customers can pay using available options, including card payments and ACH.
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Order LogIN_1048 Greenway Distribution Ltd. Paid · Released03
Status updates in Pallet Connect
The order is marked paid automatically.
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Ready to releaseNo manual follow-up04
No manual follow-up for your team
No manual payment checks or status updates.
A smoother way to collect, update, and reconcile.
Less time confirming payments, following up, and updating orders by hand.
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Customers are more likely to pay sooner
Even with terms, a quick payment option makes it easier to act right away.
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Faster access to payments
Give customers a simple online payment option and help cash come in sooner.
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Paid status updates automatically
Once payment is complete, Pallet Connect reflects it without manual updates.
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Cleaner reconciliation
Payment activity stays connected to the order, making month-end easier to manage.
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Rates designed to protect margins
Processing rates are designed to meet or beat common options.
Pallet Pay is built exclusively into Pallet Connect. Start with one short form and a quick call.
Customers did not need convincing.
Hear how City Pallets used Pallet Pay to reduce manual payment follow-up and make payment easier from the order confirmation.
What surprised us was how quickly customers used it. The payment option was right there in the order confirmation, and even customers on terms started paying without us having to call, explain, or push them. Payment came in, the order updated, and the manual work behind each transaction was gone.
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20–30 minutes became zero
Payment confirmation and order updates now happen automatically after the customer pays.
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Customers paid without prompting
Even accounts on terms used the link because it was already in front of them.
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Fee recovery stays flexible
Part of the processing cost can be passed through where it makes sense, without applying the same rule to every customer.
Straight answers to common Pallet Pay questions.
“What is Pallet Pay?”
Payment links built into Pallet Connect.
Pallet Pay lets pallet companies include secure online payment links in order confirmations, so customers can pay using available options, including card payments and ACH. Paid status can update automatically in Pallet Connect.
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“Sounds like a lot of work to set up.”
Setup is simple.
Fill out a short form, join one quick call, and you can be ready to start. Once enabled, customers can begin paying through the link as soon as their order confirmation is sent.
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“Do I have to offer it to every customer?”
You control who gets the option.
Enable payment links for all customers, or only for the customers you choose. Roll it out in the way that makes the most sense for your business.
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“Will my customers actually use it?”
Customers use what is convenient.
When the payment link is already included with the order confirmation, paying becomes the natural next step. No extra instructions. No separate payment email.
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“What if the fees are higher than what I pay now?”
Rates designed to meet or beat common options.
We review your current rates and show you the numbers before you commit.
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“How fast do funds arrive?”
Faster access to payments.
Customers can pay online as soon as they receive the order confirmation, helping cash come in sooner.
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“Will my team still need to update the order manually?”
Paid status updates automatically.
Once payment is complete, Pallet Connect reflects it automatically, reducing manual follow-up and manual status updates.
Your Pallet Pay proposal is built around your business.
Make payment collection easier on the next order you send.
Pallet Pay is built exclusively into Pallet Connect. Getting started takes one short form and a quick call, with your rate reviewed before you commit.
Get Started with Pallet Pay →Review your personalized proposal before committing.